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Based on 908 reviews
90%
(813)
7%
(68)
3%
(23)
0%
(1)
0%
(3)
Nice construction with elegant design
This is a nice piece. However the slim design will not hold 15 cards without considerable force. there is also 1 image (black fold) on the page that is not this product.
Good Wallets but what about customer service?
I am really satisfied with my wallet, really nice leather and engraving, however customer service (in my case) was completely absent. I struggled because i live in italy so the package had to pass through customs, where they asked me from animal species was the leather from. I couldn’t find that information on the site except on the page of another wallet (lahore), which made me hesitant to declare so.
It doesn’t matter how I tried to reach customer support (via mail, instagram) I didn’t get a reply so i had to go with what I’ve read on another wallet’s page (calfskin).
I strongly recommend to the staff to l fix the website inserting way more information, and to actually read the emails requesting for support.
Please make a better structured and updated website and help section for the mental health of your customers abroad!
But it doesn’t matter how unpleasant this was for me, the wallet is really great.
Never again: no delivery, no contact
My confirmed order #HEN6532 has not been delivered since December 8th with no news from DHL other than "return to sender".
I was expecting this gift before Christmas.
I don't know what has been done so far or if I still have a chance to be delivered.
I only would like my money back as soon as possible.
Please keep me informed of the procedure to follow.
I look forward to receiving your reply.
Hentley Whiskey Wallet
I got this for my boyfriend and had it monogrammed with his initials. He is obsessed with the wallet and couldnt be more happy with it. Great product
Best wallet I've ever had
I love this wallet. It looks absolutely amazing and feels sleek and great. My favorite wallet ever
Had ordered a Lahore wallet but they mistakenly sent a Manhattan Classic style one. Tried to contact them to inquire but they didn't even respond.
No contact and long wait
Ordered on 4th of September. No contact or confirmation from the company. Said created in 24 hours and then 3-5 working days. Sent 4 emails and no response to any. Wallet finally turned up on 29th of September.
2 stars as wallet is a nice quality
The order was supposed to arrive within 3-5 days. I am still waiting for my order to be sent.
Quality Product
I have been very pleased with the craftsmanship of the product and the outstanding customer service that I have received.
Bagan Slim Bifold Wallet
Loved the wallet. Great quality. It's special to me because i) is made in Australia, I place I love, and ii) it's got the names of my two sons embossed.
Quality you can be proud of!
I love this wallet! I have owned one for two years and loved it so much I bought two more for my two deserving sons. They love the wallet as much as I do. This is a quality item that it not over price if you want something of high quality.
Good Gift for your man
This item, Manhattan Classic Wallet, is a great gift for your guy friends and it is very good quality.
Slim bifold
Love the wallet. Good size for all my cards and cash. Well made. It would have been nice to have another compartment on the bill side for additional cards. All good otherwise.
Great service, great products.
We have just purchased our second Henley wallet and when the times comes, we will definitely purchase again.
Fulfillment isn't doing good but the customer service is excellent
No doubt the quality of their products are perfect. They sent me wrong items so I contacted the customer service which it turned to be very helpful. They responded quickly and sent me the right items right away without asking me to return the wrong one. I feel comfortable to come back again because not only the make quality goods but they do care for their customers!